Frequently Asked Questions
"Can I book a seat on the coach?"
We can't guarantee you a particular seat, but we do take requests and can usually meet your requirements. You'll always be sat with the people you booked with.
"What coach company do you use?"
We have a partnership with D&P Coaches. They have a large fleet of 53-seat coaches as well as 18-seat and luxury 27-seat minibuses. Those at D&P Coaches are professionals and all their coaches are kept to the highest standard.
"Is there a toilet on the coach?"
All of the 53-seat coaches which we use for most of our trips have a toilet on board. We also occasionally use 18-seat and luxury 27-seat vehicles when we're taking smaller groups. Whilst these vehicles do not have a toilet on board, we do make regular comfort stops and you can request that we stop at the nearest service station.
"Can you accommodate wheelchairs and mobility scooters?"
We're happy to accommodate wheelchair and mobility scooter users, as long as their devices can be stored in the vehicle's luggage compartment and they are able to climb the steps into the vehicle.
"Do you offer services for group organisers?"
Of course! We can arrange a trip around an activity of your choice for local people, groups, clubs and schools, taking the stress away from you. If you'd like us to do this for you, please use our Group Organisers form or give us a call on 01276 600100 and we'll be happy to look into it for you. Don't worry — you won't be obligated to book through us if you call.
"What's your cancellation policy?"
There is a 50% cancellation charge if you cancel your booking outside 4 weeks prior to travel. If your excursion includes a theatre ticket or your cancellation is within 4 weeks of the date of travel, there is a 100% cancellation charge. You can transfer your booking to another traveller for an admin fee of £5.00 per person unless your trip includes a travel document issued in your name.
Still got a question?
Please click on the button below and fill out our form; we'll be in touch. You can also call us on 01276 600100.
Where We Are
JUST DAYS OUT
Suite 11, Sandhurst House
297 Yorktown Road
T 01276 600100
F 01276 36584